📌 Note: The screenshots and settings shown in this article may not match what you see in your own platform, as Rosterfy is highly customisable. If you need guidance specific to your setup, please contact our support team.
SCORM (Sharable Content Object Reference Model) is an industry-standard format for digital e-learning courses. Rosterfy supports SCORM integration, allowing you to easily upload and assign training modules created in third-party SCORM providers. Each SCORM package seamlessly delivers interactive course material including text, audio, video, and quizzes directly to your users while tracking their completion.
SCORM packages are typically generated using specialised e-learning authoring tools, such as:
Articulate 360
Adobe Captivate
EasyGenerator
ScormHero (for converting PowerPoint presentations or videos to SCORM format)
💡Tip: Rosterfy supports direct SCORM file uploads up to 100 MB. For SCORM packages exceeding this size, please contact our support team for a manual upload.
💡Tip: It is recommended to always test newly uploaded training using a test account before releasing it to your volunteer base. Ensure that finishing the training changes the volunteer's training record from Incomplete to Completed.
IN THIS ARTICLE:
Locate the SCORM Starting Point
When configuring a SCORM training module in Rosterfy, you must define two package-specific settings: the Starting Point and the Complete Status. Configuring these correctly ensures the module launches smoothly and credits users with completion when finished.
The Starting Point tells Rosterfy which file inside the archive to open when a user begins the training, preventing the module from failing to load or showing a blank page. The Complete Status defines the exact success word the course sends upon finishing, typically completed or passed, ensuring the system registers the achievement rather than mistakenly leaving the volunteer's record as Incomplete.
Locate the SCORM.zip file on your computer.
Extract the SCORM .zip file:
Windows: Right-click the .zip file > select Extract All > save the new extracted folder.
Mac: Double-click the .zip file to automatically extract it into a folder.
Open the newly extracted folder.
Locate the imanisfest.xml file.
Right-click the file.
Select Open With > select your default editor:
Windows: Select Notepad.
Mac: Select TextEdit.
💡Tip: The following example is shown in Notepad.
Press the Ctrl + F keys on your keyboard simultaneously to launch the search bar.
Add the following text to the searchbar: type="webcontent"
Press the Enter key to initiate the search. The search highlights the result:
Locate the href= attribute in the same line as the search result. In this example, the href value is: "index_lms.html".
Copy the exact file path inside the quotation marks. Common values for the href attribute include index.html or story.html.
The "index_lms.html" value is required for the SCORM Starting Point field when creating a SCORM training.
Locate the SCORM Completion Status
Different authoring configurations send different completion statuses. You can find your package's specific value by testing it in your browser.
Assign the training to a test user account.
Open an Incognito/Private browser window.
Log into the Volunteer Portal.
Click the Start button on the training module in the dashboard:
The training module appears. Complete the training by navigating to the final slide, complete any required quizzes, and click any in-course Exit buttons:
Open Developer Tools in your browser:
Windows: Press Ctrl + Shift + I
Mac: Press Cmd + Option + I
Click the Filter field.
Enter the following value: cmi.core.lesson_status
Press the Enter key.
Locate the value sent upon completion. In this example, the value is: complete. Common values include complete or passed.
The value is required for the SCORM Complete Status field when creating a SCORM training.
Create a SCORM Training
Click Users > Training.
Click the Create button. The Create Training screen appears:
Enter a Name for the training.
(Optional) Enter the estimated duration of the course in minutes in the Estimated Complete Time (mins) field.
(Optional) Click to check the Is Elective box to allow all users with training access to complete this module.
(Optional) Click to check the Allow Training to be inheritable box to make this training module available across all sub-accounts.
(Optional) Click to check the Publish box to make the training visible in the User Portal.
Click the Advanced Options tab.
Click the Training Provider dropdown menu.
Select SCORM. Selecting this option automatically hides settings that no longer apply to the training.
(Optional) Click to check the Training Can Expire box to require users to periodically retake this training after a specified time frame. The following field appears:
Click to select the timeframe after the course is completed before the training expires and requires retaking.
(Optional) Click the Training Type dropdown menu to select the training category. See the Create and Update a Training Type article for more information.
(Optional) Click to check the Block Repeat box to prevent users from retaking the training if they fail on their first attempt.
(Optional) Enter a value in the Sort Order field to prioritise the order in which the training appears in your training list. Lower numbers appear at the top of the list.
Enter the file name that launches your course in the SCORM Starting Point field. See the Locate the SCORM Starting Point section for more information.
Enter the completion value configured by your SCORM provider to mark the course as done. See the Locate the SCORM Completion Status section for more information.
(Optional) Click to check the SCORM restart SCORM when returning to module box to force users to restart the course from the beginning if they exit before completing it.
(Optional) Enter a value in pixels to set the window height, which controls the vertical display size of the SCORM module player. Default is 600.
(Optional) Click the Certificate dropdown menu to select a certificate to automatically award upon successful completion.
💡Tip: Ensure that the required certificate permissions are enabled for any relevant user checkpoints.
(Optional) Click to check the Allow anonymous submissions box to allow users to complere this training module without logging in or having an active account.
Click the Content tab.
(Optional) Enter a description of the training module in the Short Description field.
(Optional) Click the Browse button in the thumbnail field to upload an image. The recommended size is 245px wide and 250px high.
Click the Browse button. The Open window appears:
Click to select an image.
Click the Open button.
Enter an message in the End of Course Message field to appear after a user has completed the training.
Click the Save button. The Update Training screen appears:
Upload the SCORM.zip File
Once the training module is saved, you can upload thee SCORM.zip file.
Click the Advanced Options tab.
Scroll to the bottom of the page.
Click the Browse button. The Open window appears:
Click to select the SCORM.zip file you wish to upload.
Click the Open button. Once uploaded successfully, the .zip file appears in the Uploaded SCORM Zip field as shown below:
Click the Save button.
Update a SCORM Training
Click Users > Training.
Click the More Actions menu on the training you wish to update.
Click Update. The Update Training window appears:
Edit the information desired.
Click the Save button.
Troubleshooting
💡Tip: Rosterfy hosts your SCORM packages but does not create or manage SCORM content. If you run into formatting, playback, or content issues within the course itself, please contact your SCORM file provider or instructional designer directly.
Error: API_1484_11 cannot be found
If a learner launches a course and encounters the error API_1484_11 cannot be found or Unable to find an API adapter, the package was exported using the SCORM 2004 standard. SCORM 2004 searches for an LMS API named API_1484_11, whereas Rosterfy supports SCORM 1.2 (SingleSCO), which requires the standard API adapter.
To resolve this, open your course authoring software (such as Articulate, Captivate, or Easygenerator):
Update your LMS export settings strictly to SCORM 1.2.
Re-export the module as a new zip package.
Upload the updated file to Rosterfy.
Training Status Not Updating
When a user finishes a SCORM course but their status remains as In Progress or Incomplete, the issue is typically caused by the SCORM package not transmitting the expected completion status call back to the Learning Management System (LMS). Different SCORM packages define completion differently, commonly reporting as either completed or passed, and completion often only triggers after a specific action is met, such as reaching the final slide, passing a quiz, or clicking an in-course button interaction such as Complete or Exit.
To determine what the SCORM package is returning as the completion status, follow the steps outlined in the Locate the SCORM Completion Status section. It is recommended to try this troubleshooting step before contacting support.